At Lakshajwellels, we aim to deliver your jewellery safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver orders.
1. Shipping Locations
Currently, Lakshajwellels ships across India.
International shipping may be introduced in the future.
2. Order Processing Time
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- Orders are processed within 1–3 working days after confirmation
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- Orders placed on weekends or public holidays will be processed on the next working day
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- Customized or made-to-order jewellery may require additional processing time
3. Shipping Time
Estimated delivery timelines:
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- Metro cities: 3–5 working days
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- Non-metro / remote areas: 5–8 working days
Delivery timelines are approximate and may vary due to courier partner delays.
4. Shipping Charges
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- Shipping charges (if any) will be clearly mentioned at checkout
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- Free shipping may be offered during special promotions or offers
Lakshajwellels reserves the right to change shipping charges without prior notice.
5. Courier Partners
We work with trusted courier and logistics partners to ensure safe delivery of your orders.
Once the order is shipped, tracking details will be shared via SMS or email.
6. Delivery Address
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- Please ensure your shipping address and contact details are accurate
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- Lakshajwellels is not responsible for delays or non-delivery due to incorrect address details
If an order is returned due to an incorrect address, re-shipping charges may apply.
7. Damaged or Missing Packages
If you receive:
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- A damaged package
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- A tampered package
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- Missing items
Please contact us within 24 hours of delivery with photos/videos for verification.
8. Undelivered Orders
If the courier is unable to deliver after multiple attempts, the order may be returned to us. In such cases:
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- Re-shipping charges may apply
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- Refunds (if any) will be processed after deducting shipping costs
9. Delays Beyond Control
Lakshajwellels is not responsible for delays caused by:
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- Natural calamities
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- Lockdowns
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- Courier strikes
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- Government regulations
10. Contact for Shipping Queries
For any shipping-related questions, please contact us at: Email: support@lakshajwellels.com
